FAQ

Frequently Asked Questions

Answers to Commonly Asked Questions

Please sign the proforma invoice send it back to us.
Afterwards send the 50% of the invoice’s total. Pending 50% should be sent when the order is ready to send to our port.

It will depends on the total weight of your order which is in part determined by the thickness of the tiles. Also, depends of the container’s weight allowed in your country.

For example, if it goes to the United States the maximum weight allowed is 20 tons (20,000 KG) that is around 5300 square feet of tiles ¾” inch thick. If thickness of tiles is 1-3/4” inch it can be loaded with around 2,200 sqft.

If the shipment goes to any island of our Caribbean region the weight allowed is around 24 or 26 tonnes. This is around 6000 square feet of tiles ¾” inch thick.

Coral stone has been freeze tested at -40*F to 120*F with acceptable results.

Remember that stone is a product of nature (quarried products), not factory-made, so color varies from piece to piece, as well as between lots. No two pieces are alike and there are inherent variances in all stones. These characteristics may be in color and shade variations, irregular markings, voids, pitting, veins, and differences in density causing sheen variations.

If natural (saw cut) with chlorine and a brush.

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